Important: Please read these Terms & Conditions carefully before using our website or purchasing any product. By visiting Velora Times or placing an order, you acknowledge that you have read, understood, and agreed to these Terms. If you do not agree, please refrain from using our services.
These Terms form a legal agreement between Velora Times (“we”, “us”, “our”) and you (“user”, “customer”, “buyer”). They apply to all users of the site, including browsers, customers, merchants, affiliates, and contributors.
We may update these Terms from time to time. Continued use of our website means you accept any changes.
Section 1 – General Conditions
All product prices and availability depend on stock.
If an item is unavailable after you place an order, we will notify you promptly. We may offer an alternative product or a refund (as per our Refund Policy).
Prices may change at any time without prior notice. If your order is affected, we will inform you before processing.
We reserve the right to suspend, modify, or discontinue any service, product, or offer without liability.
Section 2 – Products
Our products are available exclusively online through veloratimes.com.
Quantities may be limited and subject to our Return & Replacement Policy.
We make every effort to display colors, sizes, and details accurately, but actual products may vary due to device display settings.
If a product does not match its description, you may return it unused under our policy.
We reserve the right to limit sales, update product details, or discontinue items without prior notice.
Section 3 – Orders, Billing & Account Information
We may refuse or cancel orders at our discretion, including cases of duplicate accounts, incorrect information, or suspicious activity.
Customers must provide accurate, current billing, shipping, and contact information.
Multiple accounts using the same phone/email are not permitted and may lead to cancellation of discounts or orders.
We may contact you via phone or email to confirm order details or resolve issues.
Section 4 – Discounts & Offers
Discount codes, promo codes, coupons, or special offers reduce the standard price of products.
Once applied, coupons or gift vouchers cannot be refunded, exchanged, or reused.
Customers may not claim the same offer more than once using the same phone number/email.
Promotional SMS or banners may only include a summary of offers; detailed terms are always available on our website.
Velora Times reserves the right to modify or cancel any offer without prior notice.
Section 5 – Third-Party Links & Services
Our website may include links to third-party websites or services. These are provided for convenience only.
We are not responsible for the content, policies, or services of third-party sites.
Any issues related to third-party products or services must be handled directly with the provider.
Section 6 – Errors, Inaccuracies & Omissions
Occasionally, our site may contain errors or inaccuracies in product descriptions, pricing, availability, or promotions.
We reserve the right to correct such errors at any time, even after an order is placed.
If an item has been listed at the wrong price (e.g., due to a technical error), we may cancel the order and issue a refund.
Section 7 – Order Cancellations
All products are sourced from authorized vendors and undergo quality checks before delivery.
We reserve the right to cancel any order if products fail quality control or are unavailable.
Orders may also be canceled due to unexpected stock issues, vendor problems, or technical errors.
Refunds will be processed according to our Refund Policy.
Section 8 – Prohibited Uses
You may not use our website or services for:
Illegal, unethical, or fraudulent purposes.
Violating laws or regulations.
Infringing intellectual property rights.
Harassing, abusing, or discriminating against others.
Submitting false or misleading information.
Uploading viruses, malware, or harmful code.
Data scraping, spamming, or phishing.
Interfering with website security or service operations.
We reserve the right to terminate your access if prohibited activities are detected.
Section 9 – Limitation of Liability
Velora Times does not guarantee uninterrupted or error-free service.
All products and services are provided “as is”, without warranties of any kind.
We are not liable for any damages, losses, or claims arising from the use of our website or products.
Section 10 – Governing Law
These Terms are governed by the laws of Bangladesh. Any disputes shall be resolved under the jurisdiction of courts in Bangladesh.
Contact Information
For questions about these Terms & Conditions, please contact us:
Velora Times
29/7 Showari Ghat, Chowk Bazar, Dhaka 1211, Bangladesh
Phone: +8809638732952
Email: contact@veloratimes.com