Welcome to Velora Times. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and disclose your personal data, the steps we take to secure it, and your rights regarding its use. By visiting our website or placing an order, you agree to the practices described in this Policy.

We respect your trust and will only use your information in ways that are relevant and necessary for our business and services. You can browse most of our website without providing personal details. Your information is collected only when necessary and is retained only as long as required by law or for legitimate business purposes.

1. Information We Collect

When you place an order or interact with Velora Times, we may collect personal information including, but not limited to:

  • Name, title, and gender

  • Date of birth

  • Email address

  • Billing and shipping addresses

  • Phone numbers

  • Payment details (credit/debit card or bank information)

  • Account login information (if you register an account)

We use this information to:

  • Process orders and payments

  • Deliver products to your address

  • Manage your account and customer service requests

  • Provide product updates, promotions, and newsletters (if opted in)

  • Analyze and improve our website and services

  • Conduct market research and surveys (responses may be anonymized)

Your personal information may be shared with third-party service providers for order fulfillment (e.g., couriers, payment processors) and fraud prevention. We do not sell your data to unrelated third parties.

2. Cookies and Website Tracking

Velora Times uses cookies and similar technologies to improve your browsing experience, remember items in your cart, and facilitate ordering. Cookies do not contain personal information or viruses.

We also use Google Analytics to understand website usage. Google may store and process anonymized data in the U.S. You can refuse cookies through your browser settings, but some features may be limited.

Learn more about managing cookies at allaboutcookies.org.

3. Security of Your Data

We implement technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. Personal data is stored on secure servers, and firewalls are in place.

You are responsible for keeping your account login credentials confidential. We may ask for proof of identity before responding to requests for personal data.

4. Your Rights

You have the right to:

  • Request access to your personal data held by us

  • Correct inaccuracies in your personal information

  • Opt out of marketing communications at any time

  • Request that we stop processing your data for direct marketing purposes

To exercise your rights, contact us at:

Email: contact@veloratimes.com
Phone: +880 1743-939274

5. Third Parties and Links

We may share your data with group companies, agents, or subcontractors to fulfill orders, provide services, or prevent fraud. If Velora Times is sold, customer data may be transferred as part of the business.

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites.

6. Competitions and Promotions

For contests or promotions, we may use your information to contact winners and deliver prizes. Specific terms will be included in the competition rules.

7. Retention of Data

We retain your personal information only as long as necessary for the purposes it was collected or as required by law.

Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us:

Velora Times
29/7 Showari Ghat, Chowk Bazar, Dhaka 1211, Bangladesh
Phone: +8809638732952
Email: contact@veloratimes.com